Frequently Asked Questions
What’s the difference between ‘Natural’, ‘Organic’ and ‘USDA Certified Organic’?
There are significant differences between these terms and you can’t take them at face value when looking to purchase truly organic vitamins and minerals. A vitamin or supplement may use the term “Organic” only when a certain percentage of the ingredients are certified to be organically grown, harvested and processed. The term “natural” is a minimally regulated claim in vitamin and supplements world and can therefore mean anything—or nothing.
Nova Scotia Organics only offers products that carry the highest level of certification possible, “USDA Certified Organic.” This hard-won designation means only products made with 95-100%certified organic ingredients that are certified organic by the USDA can display this coveted logo on their label. USDA organic vitmains and supplements are rigorously tested and regulary inspected by a third party.
I’ve heard a lot about GMOs, but what exactly are they?
Simply stated, a genetically modified organism (GMO) is any organism that has had its genetic material altered through genetic engineering. Elements of DNA from one organism can be added to that of another, resulting in a new, modified organism. Commercial agriculture has been quick to adopt some of the applied practices of this science. Many crops are now grown with genetically modified plants that are more resistant to the herbicides used to suppress weeds, or less susceptible to viruses that can devastate a crop. Some plants have even been developed to grow far outside of their original natural climate ranges.
On the surface, some of these applications appear to have benefits for food production. However, the concerns around GMOs are less about the science itself than how the application of this science is influenced by commercialism: the pressure to increase profit margins, to make big agri-business ever more efficient, and to increase our food industry’s tolerance for risk-taking. A plant with a genetically modified tolerance for herbicide application may thrive in the field, but what of the family who eats that ear of corn? And what is the impact of fertilizers on the environment globally? This is but one example of troubling questions many have. The subject is complicated and worthy of vigorous debate.
Do Nova Scotia Organics products contain GMOs?
No. No product offered by Nova Scotia Organics contains any GMO ingredients. Our whole-food organic supplements are completely organic, non-GMO, and chemical-free.
How do I know what vitamins or supplements I need? Or if I need any at all?
Nova Scotia Organics’ theory of wellness is grounded in good nutrition but it’s our firm belief that good health and wellness depends on many factors including habits, genetics, and even the environment. With busy modern lifestyles, concern with overall caloric intake, and the quality of the available food supply, it can be difficult to consume all the nutrients we need evry day.
As an organic vitamin, supplement, and snack food brand, we have set up our website to help you identify the products best suited for you. Whether you are interested in an immune booster for winter, exploring the best multivitamins for women, looking for an organic protein powder for the gym, or want a new chewable vitamin C for your children, we’ve organized our website to help you quickly and easily find each product. You’ll also find a more in-depth look at each product in its “Did You Know” section. And you should always discuss your concerns with your doctor or healthcare provider.
A number of your products mention 'freeze drying', either as it relates to a specific ingredient in one of your products, or about your Freeze Dried Fruit Snacks. Why is this important?
Freeze-drying is a process that best preserves the nutritional aspects of the food, plant, or herb. Different from simple dehydrating or other chemical means of preserving plant matter, freeze-drying extends the longevity of ingredients without compromising our products’ USDA Certified Organic status. Our freeze dryers are all located on-site on the shores of Nova Scotia. These giant machines complete a process called lyophilization, which begins with freezing, then drying the product through sublimation. Where traditional drying methods can leave a rubbery product prone to mould without preservatives, this process draws out nearly all of the moisture leaving our organic fruit snacks are intensely flavoured, naturally sweet, and slightly crunchy. Almost all of the nutrition is retained, as is the fibre and healthy phytonutrients.
What vegetarian or vegan options are included in the Nova Scotia Organics product line?
Most all of our products are vegetarian, and many are vegan. Exceptions include products that contain calcium. Ours is sourced from organic chicken eggshell, which is an environmentally-friendly way to source a bioavailable, natural source of calcium. Each product is labelled and you can search for vegan options.
I’m pregnant; are your products suitable for me? Is there anything I should be concerned about?
With completely USDA Certified Organic vitamins that are also GMO-free, vegetarian, gluten-free, peanut-free, soy-free, dairy-free, magnesium stearate–free and made from whole foods, there are almost no contraindications with pregnancy. Products that are associated with any risk are clearly labelled with a warning statement in the “Ingredients & Other Information” section. We encourage you to discuss our Pre and Post Natal Multivitamins & Minerals with your obstetrician or other health care provider.
What is your return policy?
Nova Scotia Organics will gladly provide a 100% refund on all unopened or damaged items returned within 30 days of purchase. Nova Scotia Organics is not responsible for any return shipping and handling charges. We cannot accept, refund, or credit opened products. If you do choose to return one of our products, or are displeased for any reason, we hope you’ll take a moment and tell us why. We’re listening to what you have to say and always appreciate the opportunity to understand your point of view.